Optus cyber-attack: company opposed changes to privacy laws to give customers more rights over their data

In its submission to Privacy Act review telco said giving people right to erase personal data would involve ‘significant’ hurdles and costs

Optus data breach: who is affected, what has been taken and what should you do?Customers’ personal data stolen as Optus suffers massive cyber-attackGet our free news app, morning email briefing or daily news podcast

Optus has repeatedly opposed a proposed change to privacy laws that would give customers the right to request their data be destroyed, with the telco arguing there were “significant hurdles” to implementing such a system and it would come at “significant cost”.

On Thursday, the company revealed it had suffered a massive cyber-attack in which the personal information of customers was stolen, including names, dates of birth, phone numbers, email addresses, addresses, and passport and driver’s licence numbers.

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Law (Australia) | The Guardian