My $1,000 laptop died after two years. It had a one-year warranty. Is complaining a waste of time?
Your basic consumer rights aren’t interchangeable for product warranties, says Australian consumer law and policy professional Kat George – even if the warranty has expired your rights still apply
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I have a Lenovo laptop (bought for $1,000) that died after two years. It has a stated one-year warranty, but according to the Australian Competition and Consumer Commission, I should expect it to have a “reasonable life span”. Realistically, what are the chances of me getting an international company to honour our consumer laws, or would I just be wasting my time?
Anyone conducting business in Australia must comply with Australian consumer law. This includes international companies selling products to consumers living in Australia.
Law (Australia) | The Guardian
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