An Australian airline cancelled our flight and we want a refund. Is there anything we can do?
Airline policies often allow for more than consumers know about, says Australian consumer law and policy professional Kat George. But getting your entitlements could be hard work
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We were booked with Virgin to fly to Tasmania pre-Covid. The airline cancelled our flight and has apparently put our funds in a “travel bank”.
This doesn’t appeal to us and we want a refund. Our bank agreed to follow this up about a year ago as the tickets were paid by MasterCard.
Law (Australia) | The Guardian
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