Can I get a refund? After I cancelled a gym membership via email, they debited $700 from me
Australian consumer law can help you, writes policy professional Kat George. Making it difficult to cancel is what advocates call a ‘dark pattern’
I cancelled a gym membership via email. They continued to debit $700 from my account over the next couple of months, despite emailing them again. Now they are claiming I have not properly cancelled my membership and I am not entitled to a refund. Is this true?
Sam, Victoria
Law (Australia) | The Guardian
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